Case Study 1
Enterprise Strategy Development – Pioneer Financial Services, Inc. (PFS)

Case Study 2
Strategy & Restructuring – Utilities Mutual Insurance Company, Inc. (UMI)

Case Study 3
Governance – Royal Neighbors Association (RNA)

Case Study 4
Operations Diversification – Univest Bank Corporation (Univest)

Case Study 5
Product Diversification – Homeowners' Warrant Corp. /HOW Insurance Cos. (HOW)

AIM guided HOW, the largest national home and condominium warranty insurer, through a process to identify new products and services to leverage income and expand membership. Insurance products such as completed operations for builders, appliance warrantees for homeowners and joint ventures to offer homeowners insurance to first time buyers were identified opportunities. AIM lead HOW through a process comparing product option value propositions based on means of entry, pricing, distribution, offering sequencing,
implementation and objective achievement. Within two years, HOW was offering commercial insurance to members and preparing to launch its appliance warranty program.